Five Simple Ideas
to Turn Customers into Raving Fans

by Phil Wiley


The secret of how to make your customers fall in love with your business is simple: Customers are people, and people like to feel special. They like to feel that the company they are doing business with CARES about them and MAKES AN EFFORT. The alarming reality is that 99% of all businesses do as little as possible just to "keep the customers happy".

  •  Instead of sending a thank you letter, send your best clients a massage voucher.
  •  If you're a painter, steam clean the carpets after you're finished, or send a bottle of champagne to the household.
  •  If you're a builder, send a photographer to take pictures of the family in their new home, and present them with framed copies.
  •  If you're in men's wear, offer a complimentary shoe shine to your customers while they wait.
  •  Help your clients grow their businesses - try sending the business books or audiotapes.
    • Adapt these simple ideas to suit your own situation. Just think: what can YOU do to make your clients LOVE you a little more?
    Phil Wiley is publisher of "all the secrets..." the FREE weekly  email newsletter which will show you all the secrets of achieving online business success.newsletter you can subscribe at  ttp://www.networx.com.au/mall/secrets- or send a message to: mailto:majordomo@networx.com.au with "subscribe secrets in the BODY of the message



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